Difference between revisions of "VA11A Driver Load Procedure for 98SE and ME"

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==Questions==
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==Question==
  
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'''When I start MultiView, it freezes on the splash screen and I receive a message that states ERROR!'''
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'''I am having trouble getting my video adapter to work under Windows 98 or ME. Is there a procedure to manually load the driver?'''
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'''Why can't I get an image in my X10 software?'''
 
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'''The video won't display in my X10 software.'''
 
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'''My camera won't work with my computer. Help!'''
 
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'''I get the error "Unable to initialize device." when I try to use XRay Vision'''
 
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'''MultiView gives the error "Could not put capture device in graph" when I run it.'''
 
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'''When I run ActiveHome Pro with iWitness I get a warning the it can't detect a compatible video capture device. What do I do?'''
 
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'''Why can't I see my camera in iWitness?'''
 
  
 
== Answer ==
 
== Answer ==
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Sometimes X10 software will give you an error when it cannot display video. Follow these steps to resolve the issue.
 
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If you are using an X10 camera with a wireless video receiver:
 
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*Check that the video cable is plugged securely into the VA11A USB Capture Adapter and the output of the Video Receiver.
 
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*Make sure your Wireless Video Receiver is connected to power and turned On. The On/Off switch is on its side.
 
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*Verify that your camera is connected to power and turned on. To test just the camera and video receiver, follow the instructions for installing the video receiver onto a television before connecting it to your computer.
 
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*Confirm that the ABCD switches on the camera and the bottom of the wireless video receiver are set to the same letter.
 
  
 
If the camera and receiver are connected and working, check that the VA11A USB Video Capture Adapter is connected and installed properly:
 
If the camera and receiver are connected and working, check that the VA11A USB Video Capture Adapter is connected and installed properly:
 
*Make sure the VA11A is connected to your computer.
 
*Make sure the VA11A is connected to your computer.
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*Run the installer for your X10 program (or the X10 driver installer--x10drivers.exe) while the VA11A is connected, and follow all instructions.
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*Run the installer for your X10 program (or the X10 driver installer--[http://software.x10.com/pub/applications/drivers/x10drivers.exe x10drivers.exe]) while the VA11A is connected, and follow all instructions.
 
*When installation has completed, restart Windows.
 
*When installation has completed, restart Windows.
  
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Running the X10 installer with the VA11A USB Video Capture Adapter connected to a USB port on your computer should force Windows to use the X10 driver. When you finish these steps, "X10 VA11A Video Capture" should be listed in Device Manager under "Imaging Devices."
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Running the X10 installer with the VA11A USB Video Capture Adapter connected to a USB port on your computer should force Windows to use the X10 driver. Plug the USB Video Adapter into a USB port located directly on the back of your computer, not a hub or extension cable.
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When you finish these steps, "X10 VA11A Video Capture" should be listed in Device Manager under "Imaging Devices."
  
 
*Go into Device Manager. In Windows 98 and ME, you can right-click on "My Computer", and select Properties. Click on the Device Manager tab.
 
*Go into Device Manager. In Windows 98 and ME, you can right-click on "My Computer", and select Properties. Click on the Device Manager tab.
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*Locate the unknown device under Universal Serial Bus Controllers.
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*Locate the unknown device under Universal Serial Bus Controllers. If you do not see an Unknown Device under USB Controllers, move the VA11A to a different USB port. If an Unknown Device still does not come up, your VA11A may have an issue.
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*Double-click on it, and select the "Driver" tab. Select the "Update Driver" button.
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*[[Image:update-driver.gif|thumb]]Double-click on it, and select the "Driver" tab. Select the "Update Driver" button.
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*[[Image:update1.gif|thumb]]Now, "Display a list of all the drivers in a specific location so you can select the driver you want". Press the "Next" button.
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*[[Image:update2.gif|thumb]]Find the "Show all hardware" selection at the bottom of the screen. This brings up the Update Device Driver Wizard. Choose X10 as the manufacturer and X10 VA11A Video Capture. Press the "Next" button.
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*[[Image:update3.gif|thumb]]Press "Next" to get past this screen and install the driver from that location.
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*[[Image:update4.gif|thumb]]At this point, your computer should be copying files for the driver. If the software asks for certain files, you need to choose the correct location of each of these particular files on your system. You may need to insert your Windows CD.
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*[[Image:update5.gif|thumb]]The driver is being updated; when this is complete you see a Finish screen.
  
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http://graphics.x10.com/images10/update-driver.gif
 
  
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*Now, "Display a list of all the drivers in a specific location so you can select the driver you want". Press the "Next" button.
 
  
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http://graphics.x10.com/images10/update1.gif
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===Related Articles===
  
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*Find the "Show all hardware" selection at the bottom of the screen. This brings up the Update Device Driver Wizard. Choose X10 as the manufacturer and X10 VA11A Video Capture. Press the "Next" button.
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[[Troubleshooting Video Display Errors on PC ]]
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http://graphics.x10.com/images10/update2.gif
 
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*Press "Next" to get past this screen and install the driver from that location.
 
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http://graphics.x10.com/images10/update3.gif
 
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*At this point, your computer should be copying files for the driver. If the software asks for certain files, you need to choose the correct location of each of these particular files on your system. You may need to insert your Windows CD.
 
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http://graphics.x10.com/images10/update4.gif
 
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*The driver is being updated; when this is complete you see a Finish screen.
 
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http://graphics.x10.com/images10/update5.gif
 
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===Related Articles===
 
  
 
[[Windows Prompts for Disk when Installing VA11A Video Capture]]
 
[[Windows Prompts for Disk when Installing VA11A Video Capture]]
  
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Key Topics: driver, display, capture, adapter, digital, video, converter, device, intel, pc, camera, pro, xp, signed, windows, 98, me, imaging, usb
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[[VA11A Driver Load Procedure for 2000 and XP]]
  
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Relates to: VA11A, SW18A, SW19A, SW20A, SW21A, SW22A, SW26A, SW31A, SW30A, SW32A, SW33A
 
  
 
[[Category:troubleshooting]]
 
[[Category:troubleshooting]]

Latest revision as of 21:19, 26 August 2014

Question

I am having trouble getting my video adapter to work under Windows 98 or ME. Is there a procedure to manually load the driver?

Answer

If the camera and receiver are connected and working, check that the VA11A USB Video Capture Adapter is connected and installed properly:

  • Make sure the VA11A is connected to your computer.
  • Run the installer for your X10 program (or the X10 driver installer--x10drivers.exe) while the VA11A is connected, and follow all instructions.
  • When installation has completed, restart Windows.

Running the X10 installer with the VA11A USB Video Capture Adapter connected to a USB port on your computer should force Windows to use the X10 driver. Plug the USB Video Adapter into a USB port located directly on the back of your computer, not a hub or extension cable. When you finish these steps, "X10 VA11A Video Capture" should be listed in Device Manager under "Imaging Devices."

  • Go into Device Manager. In Windows 98 and ME, you can right-click on "My Computer", and select Properties. Click on the Device Manager tab.
  • Locate the unknown device under Universal Serial Bus Controllers. If you do not see an Unknown Device under USB Controllers, move the VA11A to a different USB port. If an Unknown Device still does not come up, your VA11A may have an issue.
  • Error creating thumbnail: /bin/bash: /usr/bin/convert: No such file or directory Error code: 127
    Double-click on it, and select the "Driver" tab. Select the "Update Driver" button.
  • Error creating thumbnail: /bin/bash: /usr/bin/convert: No such file or directory Error code: 127
    Now, "Display a list of all the drivers in a specific location so you can select the driver you want". Press the "Next" button.
  • Error creating thumbnail: /bin/bash: /usr/bin/convert: No such file or directory Error code: 127
    Find the "Show all hardware" selection at the bottom of the screen. This brings up the Update Device Driver Wizard. Choose X10 as the manufacturer and X10 VA11A Video Capture. Press the "Next" button.
  • Error creating thumbnail: /bin/bash: /usr/bin/convert: No such file or directory Error code: 127
    Press "Next" to get past this screen and install the driver from that location.
  • Error creating thumbnail: /bin/bash: /usr/bin/convert: No such file or directory Error code: 127
    At this point, your computer should be copying files for the driver. If the software asks for certain files, you need to choose the correct location of each of these particular files on your system. You may need to insert your Windows CD.
  • Error creating thumbnail: /bin/bash: /usr/bin/convert: No such file or directory Error code: 127
    The driver is being updated; when this is complete you see a Finish screen.


Related Articles

Troubleshooting Video Display Errors on PC

Windows Prompts for Disk when Installing VA11A Video Capture

VA11A Driver Load Procedure for 2000 and XP

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