Difference between revisions of "VA11A OK But No Video"
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Please perform these tests: | Please perform these tests: | ||
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# Connect your wireless receiver or wired camera directly to a TV and select the appropriate channel on the TV. Generally, this will be 3 or 4 for screw-on coaxial cable, and some VIDEO INPUT channel for the yellow RCA connection. Do you see a picture on the TV? | # Connect your wireless receiver or wired camera directly to a TV and select the appropriate channel on the TV. Generally, this will be 3 or 4 for screw-on coaxial cable, and some VIDEO INPUT channel for the yellow RCA connection. Do you see a picture on the TV? | ||
# Connect some other device with a video output to the VA11A/VA12A. Examples include DVD players, VCRs, camcorders, iPod/iPads/iPhones with the right docks/adapters, Playstations, or even the Video Out from your computer (make sure it`s turned on.) Do you see a picture on your computer? | # Connect some other device with a video output to the VA11A/VA12A. Examples include DVD players, VCRs, camcorders, iPod/iPads/iPhones with the right docks/adapters, Playstations, or even the Video Out from your computer (make sure it`s turned on.) Do you see a picture on your computer? | ||
| − | If 1 is No and 2 is Yes, then the video receiver or camera is having problems. If 1 is Yes and 2 is No, then the VA11A/VA12A itself is probably at issue. If both 1 and 2 are No, things are really not going well, and you should focus on getting a picture on the TV. If both 1 and 2 are Yes, but you do not get a picture when the wireless receiver or wired camera is connected to the VA11A/VA12A, then something unusual is happening. If you are using wireless cameras, look for potential interference sources near the computer. | + | |
| + | *If 1 is No and 2 is Yes, then the video receiver or camera is having problems. | ||
| + | |||
| + | *If 1 is Yes and 2 is No, then the VA11A/VA12A itself is probably at issue. | ||
| + | |||
| + | *If both 1 and 2 are No, things are really not going well, and you should focus on getting a picture on the TV. | ||
| + | |||
| + | *If both 1 and 2 are Yes, but you do not get a picture when the wireless receiver or wired camera is connected to the VA11A/VA12A, then something unusual is happening. If you are using wireless cameras, look for potential interference sources near the computer. | ||
Latest revision as of 18:36, 28 May 2014
Question
I don't get an error about the VA11A/VA12A being installed, so why don't I get video in my software?
I checked my Device Manager and the VA11A/VA12A is listed under Imaging Devices, so why don't I get video in my software?
Answer
Please perform these tests:
- Connect your wireless receiver or wired camera directly to a TV and select the appropriate channel on the TV. Generally, this will be 3 or 4 for screw-on coaxial cable, and some VIDEO INPUT channel for the yellow RCA connection. Do you see a picture on the TV?
- Connect some other device with a video output to the VA11A/VA12A. Examples include DVD players, VCRs, camcorders, iPod/iPads/iPhones with the right docks/adapters, Playstations, or even the Video Out from your computer (make sure it`s turned on.) Do you see a picture on your computer?
- If 1 is No and 2 is Yes, then the video receiver or camera is having problems.
- If 1 is Yes and 2 is No, then the VA11A/VA12A itself is probably at issue.
- If both 1 and 2 are No, things are really not going well, and you should focus on getting a picture on the TV.
- If both 1 and 2 are Yes, but you do not get a picture when the wireless receiver or wired camera is connected to the VA11A/VA12A, then something unusual is happening. If you are using wireless cameras, look for potential interference sources near the computer.
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