Difference between revisions of "Vanguard Internet Control Center"

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[[Image:180x180_vanguardsw.gif]]
  
Model Numbers: VK77A, XC21A, XC21B, CR15A, SW26A, VA11A, CM19A
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== Product Pages ==
  
== Product Pages ==
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*[[Vanguard Internet Control Center Software Revision HIstory|Revision History]]
*[http://www.x10.com/support/rev_vanguard.htm Revision History]
 
*[http://www.x10.com/register/download.htm Software Download]
 
*[http://www.x10.com/products/vgsoftware_dtu1.htm Purchase]
 
 
*[http://www.x10.com/news/msgb/index.cgi?board=software Forums]
 
*[http://www.x10.com/news/msgb/index.cgi?board=software Forums]
  
== Questions ==
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==Questions ==
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 +
 
 +
===Remote Connection Questions===
 +
 
 
[[Remote Viewing Over the Internet|How do I access video from another computer using Vanguard Control Center?]]
 
[[Remote Viewing Over the Internet|How do I access video from another computer using Vanguard Control Center?]]
  
[[Using Vanguard with Firewall or Proxy Server|Will Vanguard Control Center work with my firewall or proxy server? How?]]
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[[Installing the Vanguard Web Client|How do I run the Vanguard remote? ]]
 +
 
 +
[[Loading Vanguard Remote in Firefox|Can I load the Vanguard Browser in Firefox on my Windows PC? ]]
 +
 
 +
[[Remote Browser Loading in Vista|How can I load the remote browser for my X10 application in Vista? ]]
 +
 
 +
[[Problems Opening Remote Viewer|When I go to gate.x10.com, I see the broken image icon and I can't access the Vanguard Control Center controls.]]
 +
 
 +
[[Intermittent Vanguard Connection Issues|I can connect remotely sometimes, but not other times. What can I try? ]]
 +
 
 +
[[Intermittent Vanguard Connection Issues|The Vanguard ICC server will not stay connected all the time. What can I try?]]
 +
 
 +
[[Active X|Why can't I install Active X controls?]]
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 +
 
 +
===Driver Issues===
  
 
[[Solving "Vanguard requires an installed VA11A" Message|When I start Vanguard Control Center, I get the message that "Vanguard requires an installed VA11A Video Capture Adapter" and it just closes when I click OK. My VA11A is plugged in, so why won't it work?]]
 
[[Solving "Vanguard requires an installed VA11A" Message|When I start Vanguard Control Center, I get the message that "Vanguard requires an installed VA11A Video Capture Adapter" and it just closes when I click OK. My VA11A is plugged in, so why won't it work?]]
  
[[Problems Opening Remote Viewer|When I go to gate.x10.com, I see the broken image icon and I can't access the Vanguard Control Center controls.]]
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[[USB Device Not Working on USB Hub|VA11A, CM19A (or both) doesn't work when plugged into a USB hub.]]
 +
 
 +
[[Windows Prompts for Disk when Installing VA11A Video Capture|When I installed my software and connected the VA11A USB video capture adapter, Windows tells me to insert a disk. What do I do?]]
 +
 
 +
[[WDM Audio Capture Fix|My entire PC crashes when I run Vanguard. What should I do? ]]
 +
 
 +
 
 +
===Camera Setup===
 +
 
 +
[[XCam2 and Vanguard ICC Setup|How do I set up my XCam2 cameras and Vanguard Internet Control Center?]]
 +
 
 +
[[Vanguard ICC Wired Setup|How do I set up my single wired Vanguard camera with the Vanguard Internet Control Center software? ]]
 +
 
 +
[[Vanguard ICC Wireless Setup|How do I set up my Vanguard cameras wirelessly with the Vanguard Internet Control Center software? ]]
 +
 
 +
[[Vanguard Will Not Switch Cameras|I cannot switch cameras from my computer. What should I do? ]]
  
 
[[Troubleshooting Picture Quality on PC|The Vanguard picture isn't clear on my computer. How do I fix it?]]
 
[[Troubleshooting Picture Quality on PC|The Vanguard picture isn't clear on my computer. How do I fix it?]]
  
[[Solving Registration Problems|I enter my order number to register the program, but it doesn't work. What do I do?]]
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[[Improving PTZ Control Range With CM19A|Why can I pan and tilt my cameras from my remote, but not from my computer? ]]
 +
 
 +
[[Vanguard Zoom Camera Setup|Vanguard Zoom Camera Setup]]
 +
 
 +
[[How Do I Add Cameras In Vanguard|How do I add cameras to Vanguard?]]
 +
 
 +
[[Setting Up Preset Sweep|How do I set up Preset Position Sweep for my Vanguard camera?]]
  
[[Solving Registration Problems|Why can't I register my software?]]
 
  
[[Solving Registration Problems|When I try to register I get the message "Max reg reached." Help!]]
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===Recording and Email===
 +
 
 +
[[Motion Recording In Vanguard ICC|How do I configure motion recording in Vanguard ICC? ]]
 +
 
 +
[[Click The Filmstrip Icon|How do I start manually recording in Vanguard ICC?]]
 +
 
 +
[[Motion Recording In Vanguard ICC Troubleshooting|I set Vanguard ICC up to record when motion is detected, but it doesn't seem to work. What can I try?]]
 +
 
 +
[[My Images Folder|How can I back up or delete images or video stored by Vanguard? Where are these files stored? How big are they?]]
 +
 
 +
[[Setup to Email Pictures From Vanguard Software|How do I setup my software to email me pictures?]]
  
[[Solving Registration Problems|The program is telling me "Cannot retrieve registration from server" when I try to register.]]
 
  
[[Solving Registration Problems|I keep getting the error "Did not find registration code" when I try to register.]]
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===Software Issues===
  
 
[[Troubleshooting Video Display Errors on PC|Why can't I get an image in my X10 software?]]
 
[[Troubleshooting Video Display Errors on PC|Why can't I get an image in my X10 software?]]
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[[Troubleshooting Video Display Errors on PC|My camera won't work with my computer. Help!]]
 
[[Troubleshooting Video Display Errors on PC|My camera won't work with my computer. Help!]]
  
[[USB Device Not Working on USB Hub|VA11A, CM19A (or both) doesn't work when plugged into a USB hub.]]
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[['rundllasapp has encountered an error and needs to close'|When I open the software, I receive an error that the "rundllasapp has encountered an error and needs to close."]]
 +
 
 +
[[Minimum Requirements for Camera Software|What are the minimum requirements for Vanguard Internet Control Center?]]
 +
 
 +
[[Vanguard ICC Will Not Control Sentinel|I am running Vanguard ICC and it does not list my Sentinel camera. What should I do?]]
 +
 
 +
[[Vanguard ICC Will Not Control Sentinel|I am running Vanguard ICC and it does not control my Sentinel camera correctly. What should I do?]]
 +
 
 +
[[Vanguard i/o error|I get an I/O error when I try to install Vanguard ICC from the link that was emailed to me. What do I do?]]
 +
 
 +
[[Vanguard Browser Or Vanguard|When I click on Vanguard, my web browser opens. Why?]]  
  
[[Windows Prompts for Disk when Installing VA11A Video Capture|When I installed my software and connected the VA11A USB video capture adapter, Windows tells me to insert a disk. What do I do?]]
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[[Creating A Vanguard Shortcut|Vanguard works OK but I don't see a link; I have to overinstall to start. What can I do?]]
  
[[Request New Software Download and Registration Information|My computer crashed and I need to reload my X10 software. How can I download it again?]]
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[[PC Transceiver en Español]]
  
[[Request New Software Download and Registration Information|How do I get a new link to download my X10 software?]]
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[['rundllasapp has encountered an error and needs to close' | When I open the software, I receive an error that the "rundllasapp has encountered an error and needs to close."]]
  
[[Request New Software Download and Registration Information|Where can I get the registration code for my software?]]
 
  
[[Vanguard Zoom Camera Setup|Vanguard Zoom Camera Setup]]
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===Installation and Registration Issues===
  
 
[[Getting Your Software Registration Code|What is my registration code?]]
 
[[Getting Your Software Registration Code|What is my registration code?]]
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[[Getting Your Software Registration Code|How do I know the code to register my software?]]
 
[[Getting Your Software Registration Code|How do I know the code to register my software?]]
  
[[Setting Up Preset Sweep|How do I set up Preset Position Sweep for my Vanguard camera?]]
+
[[Solving Registration Problems|I enter my order number with a -1 to register the program, but it doesn't work. What do I do?]]
 +
 
 +
[[Solving Registration Problems|Why can't I register my software?]]
 +
 
 +
[[Solving Registration Problems|When I try to register I get the message "Max reg reached." Help!]]
 +
 
 +
[[Solving Registration Problems|The program is telling me "Cannot retrieve registration from server" when I try to register.]]
 +
 
 +
[[Solving Registration Problems|I keep getting the error "Did not find registration code" when I try to register.]]
 +
 
 +
[[Error 26|When I try to install Vanguard, I get a message that says "Error 26: Cannot Communicate with Network Server." What does this mean?]]
 +
 
 +
[[Request New Software Download and Registration Information|My computer crashed and I need to reload my X10 software. How can I download it again?]]
 +
 
 +
[[Request New Software Download and Registration Information|How do I get a new link to download my X10 software?]]
  
[['rundllasapp has encountered an error and needs to close'|When I open the software, I receive an error that the "rundllasapp has encountered an error and needs to close."]]
+
[[Request New Software Download and Registration Information|Where can I get the registration code for my software?]]
  
[[Setup to Email Pictures From Vanguard Software|How do I setup my software to email me pictures?]]
+
[[Outlook Express Blocks Files| Outlook Express is blocking access to my software download. What can I do?]]
  
[[Minimum Requirements for Camera Software|What are the minimum requirements for Vanguard Internet Control Center?]]
 
  
[[PC Transceiver en Español]]
 
  
 
== Related Products ==
 
== Related Products ==
 +
 
[[Vanguard]]
 
[[Vanguard]]
  
 
[[category: Software]]
 
[[category: Software]]

Latest revision as of 21:09, 10 June 2014

180x180 vanguardsw.gif

Product Pages

Questions

Remote Connection Questions

How do I access video from another computer using Vanguard Control Center?

How do I run the Vanguard remote?

Can I load the Vanguard Browser in Firefox on my Windows PC?

How can I load the remote browser for my X10 application in Vista?

When I go to gate.x10.com, I see the broken image icon and I can't access the Vanguard Control Center controls.

I can connect remotely sometimes, but not other times. What can I try?

The Vanguard ICC server will not stay connected all the time. What can I try?

Why can't I install Active X controls?


Driver Issues

When I start Vanguard Control Center, I get the message that "Vanguard requires an installed VA11A Video Capture Adapter" and it just closes when I click OK. My VA11A is plugged in, so why won't it work?

VA11A, CM19A (or both) doesn't work when plugged into a USB hub.

When I installed my software and connected the VA11A USB video capture adapter, Windows tells me to insert a disk. What do I do?

My entire PC crashes when I run Vanguard. What should I do?


Camera Setup

How do I set up my XCam2 cameras and Vanguard Internet Control Center?

How do I set up my single wired Vanguard camera with the Vanguard Internet Control Center software?

How do I set up my Vanguard cameras wirelessly with the Vanguard Internet Control Center software?

I cannot switch cameras from my computer. What should I do?

The Vanguard picture isn't clear on my computer. How do I fix it?

Why can I pan and tilt my cameras from my remote, but not from my computer?

Vanguard Zoom Camera Setup

How do I add cameras to Vanguard?

How do I set up Preset Position Sweep for my Vanguard camera?


Recording and Email

How do I configure motion recording in Vanguard ICC?

How do I start manually recording in Vanguard ICC?

I set Vanguard ICC up to record when motion is detected, but it doesn't seem to work. What can I try?

How can I back up or delete images or video stored by Vanguard? Where are these files stored? How big are they?

How do I setup my software to email me pictures?


Software Issues

Why can't I get an image in my X10 software?

The video won't display in my X10 software.

My camera won't work with my computer. Help!

When I open the software, I receive an error that the "rundllasapp has encountered an error and needs to close."

What are the minimum requirements for Vanguard Internet Control Center?

I am running Vanguard ICC and it does not list my Sentinel camera. What should I do?

I am running Vanguard ICC and it does not control my Sentinel camera correctly. What should I do?

I get an I/O error when I try to install Vanguard ICC from the link that was emailed to me. What do I do?

When I click on Vanguard, my web browser opens. Why?

Vanguard works OK but I don't see a link; I have to overinstall to start. What can I do?

PC Transceiver en Español

When I open the software, I receive an error that the "rundllasapp has encountered an error and needs to close."


Installation and Registration Issues

What is my registration code?

How do I know the code to register my software?

I enter my order number with a -1 to register the program, but it doesn't work. What do I do?

Why can't I register my software?

When I try to register I get the message "Max reg reached." Help!

The program is telling me "Cannot retrieve registration from server" when I try to register.

I keep getting the error "Did not find registration code" when I try to register.

When I try to install Vanguard, I get a message that says "Error 26: Cannot Communicate with Network Server." What does this mean?

My computer crashed and I need to reload my X10 software. How can I download it again?

How do I get a new link to download my X10 software?

Where can I get the registration code for my software?

Outlook Express is blocking access to my software download. What can I do?


Related Products

Vanguard